Customer reviews at Jeremy Franklin Mitsubishi in Kansas City, MO

We’re in the business of making friends and making a difference.

We’re not just here to sell cars. Sure, you’ll find an outstanding selection of used vehicles on our dealership lot, but that’s far from our only mission at {dealer.name}. To us, making friends means creating a welcoming environment and fostering a relationship where you don’t just become a customer, you become a friend.


Review from Jon Brewer
Jon Brewer
7/30/2025
Just bought our second car from Jeremy Franklin Mitsubishi on 87th in South KC. We went to other places trying to buy and it was terrible, then went back to our guy Jessie at Jeremy Franklin and it was so easy, no pressure, and a truly incredible buying experience. If you have credit challenges and don't want the run around. RUN DONT WALK to JEREMY FRANKLIN MITSUBISHI on 87th and 435. Ask for Jessie. The Sales manager, Finance guy, Service guys, and everyone in that building will make you feel at home and do everything that can to get you burning gas in your next car..
Review from Thomas Myles
Thomas Myles
7/29/2025
wonderful experience Jesse Hardin made it happen just ask for him he will treat you right this will be my second auto also my son and daughter have purchased from him as well experience and professionalism is very high in this gentleman and dealership family oriented
Review from v hall
v hall
7/28/2025
I want to say thank you to Cal he is a wonderful service man. I think within one week my tires got damaged 3 times out on the road because our wonderful Kansascitins refuse to use the garbage cans. He fixed them with a smile. He said" I will see you in a week" and I said " probably tomorrow " but I haven't had to go back yet so far. So thank you Cal for your wonderful customer service. Keep up the good work you guys.
Review from Celio Family
Celio Family
7/27/2025
Great prices
Review from E Giv
E Giv
7/23/2025
I had a very great experience with my sales person Kenneth he was very helpful the whole time worked extremely hard to get me in the vehicle I loved I recommend him to anyone
Review from Calix Rodriguez
Calix Rodriguez
7/23/2025
I had a water pump recall done here, and I must say, the staff was incredibly welcoming. They greeted me warmly and kept me informed every step of the way. They got the job done efficiently and professionally.
Review from Tonasia Williams
Tonasia Williams
7/19/2025
I had a wonderful experience with Jeremey Franklin. Deon W. was so very helpful with finding a nice car with all features I requested for a reasonable price. Everyone was so professional and kind, I would definitely recommend! Overall, professional, clean, calm, helpful environment.
Review from Andre Jackson
Andre Jackson
7/18/2025
Deion was a great salesman. Broke down all details and made sure the purchasing process was as smooth as possible. Excellent place to shop.
Review from Tangerine Smith
Tangerine Smith
7/15/2025
I had a great experience with Mr. Brown. He was very nice, polite, and professional, and I truly appreciated his customer service skills. The gentleman who handled the financial aspect of the car-buying process was also fantastic. They suggested that I trade in my car, but at that time, I wasn’t ready to do that. So, Jermany Franklin, you might see me this weekend. Thank you for your excellent service!I had a great experience with Mr. Brown. He was very nice, polite, and professional, and I appreciated his customer service skills. The gentleman who handled the financial aspect of the car buying process was awesome as well. They suggested that I trade in my car, but at the time, I wasn't ready for that, as I needed a fresh start. So, Jermany Franklin, you might see me this weekend. Thank you for your excellent service! Jermany Franklin, you guys may see me this weekend. I thank you for service and you
Review from Real
Real
7/15/2025
I recently had the pleasure of working with Kenneth Anonye at Jeremy Franklin, and I couldn’t be more impressed with the level of professionalism and care he provided throughout the entire process. From the very beginning, Kenneth was knowledgeable, attentive, and went above and beyond to ensure everything was smooth and stress-free. What stood out most was his transparency and communication. He explained every detail clearly, answered all my questions promptly, and made sure I was comfortable with each step before moving forward. His approach made the entire experience feel effortless, and I truly appreciated the personal attention he gave to my needs. If you’re looking for someone who genuinely cares about their customers, is trustworthy, and delivers exceptional service, I highly recommend Kenneth. He is an asset to Jeremy Franklin, and I will absolutely return to work with him again in the future.
Review from Henrietta Sauer
Henrietta Sauer
7/14/2025
I had an excellent experience with Brandon! He help me find the kind of vehicle I wanted, in a good price point for me. I highly recommended Jeremy Franklin KC location. Also I met the service team and all the rest of the staff. It was a wonderful, welcoming environment. I started by calling them and the process was simple from there!
Review from Paul Boothe
Paul Boothe
7/08/2025
Deon was amazing! I wasn't sure exactly what I wanted or could get. He let me test drive several cars and I found the one! Thank You so much!!!!!
Review from Blair Graham
Blair Graham
7/07/2025
Thanks to Gianni for getting me into a car good prices and they work with good and bad credit get in there and get you a nice vehicle.
Review from Erika Gilliland
Erika Gilliland
7/07/2025
Coming here is my first time ever buying a car on my own, the staff was super friendly and welcoming. Brandon, my salesman was super helpful and patient thru this process, helping me every step of the way. I truly appreciate the people who work for this company. Thank you
Review from Donja Kerie
Donja Kerie
7/03/2025
Kenneth is AMAZING! He was super kind and very helpful with any questions I had. He explained everything in depth!